The answers to
your questions
The questions worth asking before you choose a translation agency.
Yes. We translate between any language pair, not just from English. For NGOs and charities this matters more than many organisations realise. We have been asked to identify and translate spoken language from video footage for legal proceedings, to translate field reports from French or Arabic into English, and to handle multilingual content where the source language is not always known in advance. Whatever direction the translation needs to travel, we can help.
Translation rates vary by language pair because each language has its own market conditions and specialist availability. We price each language pair on its own merits. That means if a language is cheaper for us to resource and deliver, we pass that saving on to you, rather than charging a single flat rate across all languages.
AI translation has improved, and for simple content it can be enough, much like using AI to help with a straightforward legal matter. But you would not rely on it to argue a complex case where the outcome matters. Translation works the same way. AI still makes confident mistakes, misses context and cannot take responsibility for meaning, tone or risk.
There is also a more fundamental truth: people connect with people. Content translated by a professional linguist carries something AI cannot manufacture.
For straightforward content our Standard Translation Packs use AI for efficiency, then professional linguists refine the output so it reads naturally. For technical, legal, compliance or sensitive content our Specialist Human Translation Pack keeps the work 100% human, with a second linguist reviewing every project.
If you need a fast, cost-effective translation for everyday content, choose our Standard Pack (AI + human review) or Standard Plus Pack (AI + human edit + human review). If the content is highly technical, legal, compliance-related, or high-stakes, choose our Specialist Human Translation Pack (100% human, independently reviewed). Share your files with us and we’ll advise which pack is the best fit.
